one lost DVD is one too many

it’s not common to lose a DVD but this CAC says, “The fact that it’s happened once is too much.”

case study

why one CAC says VidaNyx is the tool to prevent human error

children's justice center of uintah daggett county logo

the safety of VidaNyx brings peace of mind

Tonya Murray, the director at the Uintah/Daggett County Children’s Justice Center (a Children’s Advocacy Center, or CAC) says that using digital evidence management software VidaNyx gives her peace of mind – generally something she didn’t have with their old process.  

The CAC used DVDs to store child forensic interviews, therfore making it difficult to track the evidence. Anytime a child’s testimony is recorded by a forensic interviewer at a CAC, both law enforcement and CPS are also present in an observation room. Afterward, each investigative agency receives a copy of the DVD. Because the CAC is not the custodian of record,  the Children’s Justice Center didn’t always know what happened to the recording or how they were archived. 

human errors can happen

While it’s not common to lose a DVD, Tonya says, “The fact that it’s happened once is too much.” For example, there was a time some DVDs were returned to them after found in a snowbank on the side of the road. The agency doesn’t know how they were neither lost nor returned to them. Another time, a school called the CAC to report they had a number of DVDs that had been left in a folder for years. “To my knowledge, nobody ever watched those interviews, but what if they had fallen out in a common area and a student had found them? Human error can potentially revictimize kids,” Tonya says.

Thankfully, they now VidaNyx their interviews, consequently they do not have the chance of being seen years from now. Tonya says, “I love that VidaNyx has an expiration date for sharing. Nobody has to go back and collect physical copies because we know access is automatically withdrawn on a certain date. The user is notified and if they need to extend access, they can request it.”

transition to digital evidence management software

Additionally, Tonya also says that’s it been easy for their agency to learn to use digital evidence management software, “VidaNyx is very user friendly. It’s easy to share and save files, and every time you turn around they’ve made another update to make it easier to use. You don’t even need an IT person to set it up. We’re social workers, not IT people and VidaNyx is very simple for us to implement.” Therefore, she encourages CACs to consider using VidaNyx saying, “Don’t let the idea of technology—even if it’s something you don’t quite understand—get in the way.”

Unquestionably thrilled that they won’t have to ever go back to using DVDs, Tonya says, “The time and money it took to transition is nothing in comparison to being assured the child has privacy. If I can fund it forever, I will. That’s how much we love it.”

success with VidaNyx

Read how VidaNyx has transformed digital evidence management for Children's Advocacy Centers, prosecution offices, law enforcement and child protective services.

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